Policy ofConfidentiality

Article 1Data controller

Article 2Data collected

As part of your use of the site and our services, we collect the following data:

• Forename and surname
• Address (street, postcode, town)
• Mobile phone number
• Email address
• Vehicle Identification Number (VIN)
• Connection and browsing data (cookies - see dedicated section)
• Payment details (processed directly by Worldline)

Article 3Purposes of processing

Your data is used exclusively for:

• Handle your requests via the contact form
• Manage online store orders
• Manage service bookings
• Manage your customer area or professional reseller area
• Carry out the technical interventions (the chassis number allows identification of the exact vehicle specifications)
• Issue invoices and ensure accounting follow-up.
• Comply with legal obligations (especially tax)

Article 4Legal basis

Your data processing is based on:

• The execution of a contract Order, booking, service
• Your consent (contact form, non-essential cookies)
• Compliance with legal obligations (accounting conservation)
• Legitimate interest (Site security, fraud prevention)

Article 5Shelf life

Your personal data will be kept for a period of 12 months from your last interaction with us, with the exception of accounting data (invoices, transactions) which are retained 10 years in accordance with Swiss legal obligations (Art. 958f CO).

Article 6Data sharing

We do not sell, rent, or share none of your personal data with third parties for commercial purposes.

The only technical personnel with access to certain data as strictly required for their service are:

• Infomaniak site hosting (Switzerland)
• Worldline — Secure payment processing; no banking data is stored on our servers

These providers are subject to strict contractual confidentiality obligations.

Article 7Biscuits

The site uses cookies via the plugin Complianz which allows you to manage your preferences. The types of cookies used are:

• Essential cookies — necessary for the operation of the site, the shop (WooCommerce), your customer account, and the shopping basket
• Functional cookies — related to Elementor for page display
• Preference cookies — remembering your choices (language, etc.)

You can change your preferences at any time via the cookie banner or your browser settings.

Article 8Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, alteration or disclosure (HTTPS connection, encrypted passwords, restricted access).

Article 9Your rights

In accordance with the nLPD (Switzerland) and to GDPR (EU), you have the following rights:

• Right of access to your data
• Right to rectification inaccurate data
• Right to be forgotten right to be forgotten
• Right to limitation of treatment
• Right to data portability of your data
• Right of objection to treatment
• Right to withdraw your consent Any time

To exercise these rights, please contact us at: njoy@me.com

Article 10Modifications

This policy may be modified at any time. The current version is the one indicated at the head of this document.